Reading, MA — Last week, Executive Director Lisa Egan announced she leaving the role after nine years. Today the Reading-North Reading Chamber of Commerce posted the job description, seeking a local and motivated individual.
Executive Director, Reading-North Reading Chamber of Commerce
This position is full time and is the face of the Chamber of Commerce, a nonprofit business organization, which has 270 members and hosts 20+ events per year. A successful candidate is a multitasker with experience in customer service, fundraising, marketing, events, and advocacy. The Executive Director conducts themselves in a polished and professional manner and is an enthusiastic champion of local businesses.
Responsibilities include (but are not limited to):
Events and Marketing:
- Create a Chamber calendar ensuring a mix of community, networking and educational events that are well attended and meaningful for our members and the business community.
- Plan and execute 4 major community events each year, which draw thousands of attendees: Winterfest, North Reading Town Day, Reading Tree Lighting Celebration, and North Reading Tree Lighting Celebration.
- Review and update event sponsorships. Ask businesses for sponsorships and follow up with past supporters.
- Create and manage membership (weekly) and marketing (twice a month) newsletter in Constant Contact.
- Manage and maintain Chamber Website and possibly Shop the Readings website.
- Recruit and mentor new committee and Board Members. Develop sources of non-dues revenue, such as the Annual Partnerships program.
- Maintain relationship with ACE. Local Chamber Professional Association, coordinate multi-chamber events and attend monthly meetings.
- Write all press releases and manage all communications with local media.
- Working with our social media company and marketing coordinator, create content and posts on Facebook, Instagram, and LinkedIn.
Membership:
- With support of marketing coordinator, grow membership by introducing businesses to the value of joining the organization and building strong relationships with current members to support retention efforts.
- Serve as liaison between the Board of Directors, Towns of Reading and North Reading and those communities.
- Check in with members and business feedback and adjust chamber priorities as needed.
Leadership and Operations:
- Maintain open dialogue and working relationships with Select Board of Reading and North Reading as well as Town Leadership and department heads. Attend and speak on behalf of the business community.
- Coordinate and lead advocacy efforts on topics such as the split tax rate, parking, zoning, and signage.
- Represent the Chamber Board of Directors with public agencies, officials, and the public. Use judgment and diplomacy to foster positive and effective Chamber, community, and legislative relations.
- Create agenda, prepare materials and lead monthly Board meetings, Member Appreciation Breakfast/Annual Meeting
- Encourages members to participate in event committees and cultivate future board members. Manage and nominate Board members, provide feedback and track terms.
- Develop and direct staff. Provide feedback regularly to staff and conduct annual performance reviews.
- Work with SBA and other state organizations.
Financial:
- Responsible for the day-to-day operations and finances of the Chamber, including compliance with the bylaws and organization policies. Create and adhere to budgets, track, and report on event expenses, ensure appropriate insurance coverage and professional services are maintained.
- Work with Bookkeeper monthly to reconcile Quickbooks and CPA for taxes.
- With support from Marketing Coordinator, invoice members for annual dues, event tickets or sponsorship in a timely fashion. Follow up on past due invoices in a professional manner and maintain confidentiality.
- Support Chamber President, Chamber Staff and Board of Directors as required.
- Create and maintain event procedures and chamber documentation.
- Track and document all ARPA spending and send quarterly reports to town and state stakeholders.
- Create Board Materials and manage all Chamber financial matters, day-to-day operations, P&L and compliance.
- This position is full time. Attendance at evening and early morning events is required, along with NR Town Day (Sunday September 17th) and the Tree Lightings (Sunday November 26th). Comp time is offered after weekend events.
- This position works for the Chamber Board of Directors, and reports to the Chamber President, and there is a new President each January.
- Using online webinars, train yourself on Chambermaster, our CRM Tool.
- Must have insured vehicle to transport items for chamber events and reliable wifi.
- This position is remote with some weekly office hours in Reading in addition to attendance at Chamber events.
To apply, please send your resume and cover letter including your desired salary range to rnrchamber@gmail.com.