Reading, MA – Laurel Britt-Webb of Pet Companions Bed & Biscuit, just returned from the IMPACT 2024 – The Pet Business Success Summit held in Sunderland, United Kingdom where they were awarded the prestigious title of Best New Entrepreneur – United States.
Pet Companions has been providing excellent canine services to the local community for 40 years. Laurel Britt-Webb, the new owner since 2023, attended the event to learn how to truly “next level” their pet business. IMPACT 24 was a superhero themed summit, and attendees were shown how to elevate their canine care and customer service skills to a ‘superhero’ level of excellence, so they can help more dog owners and be more successful.
Attendees spent the weekend creating their own ‘Super-Pet Business Blueprint’, to bring back to their business to implement with their team. Dominic Hodgson, Author of How to Disnify Your Pet Business and the world’s leading pet business coach, who conducted the boot camp and presented the award had this to say; “Laurel has shown a tremendous desire to make an impact in their community, by helping dog owners with their unique service, and it is right they are recognized as an expert entrepreneur.”
Hodgson continued “At IMPACT, Laurel learned the sales, marketing and customer service skills that are only practiced by the very top performing pet service providers in the world. She created a blueprint that will help inspire, improve and innovate their pet services, which will raise the bar for pet carers in New England. This is a special industry and the K9 clients we serve deserve the absolute best. To misquote a line from Spiderman, Working in the pet industry comes with a great responsibility, and we must strive to be the best we can, and Laurel has certainly done that.
About Pet Companions Bed & Biscuit: For busy professionals, families and individuals who are committed to ensure the best quality of life for their pet, Pet Companions Bed & Biscuit delivers award winning cage-free dog daycare and boarding as well as in-demand canine services to support our customers including enrichment, scenting and basic grooming service.
We have a loyal clientele many of whom are on their third and fourth pet with The Biscuit. Under new ownership executing the same philosophy of canine care while investing in key infrastructure and aforementioned services.
